Mr. Orange's Money Back Guarantee

We know there are so many cleaning products on the market to choose from and that your business is highly regarded.  So much so that Mr. Orange is happy to relieve any issues if you are not satisfied. With Mr. Orange’s Money Back Guarantee you can feel confident about your purchase.

If you purchased your Mr. Orange products from one of our authorized retailers please return the items to that retailer, in accordance with their return policy. If you are unable to do so, please refer to our Money Back Guarantee policy by filling out a form below. 

Given safety concerns around the COVID-19 Pandemic, we will not accept open wipe containers or other wipe manufactured products.


  • To access the Money Back Guarantee Form, click this link for the refund form, download the form to fill out, and follow the instructions on the form.
  • Allow up to 4 weeks for refund to arrive.
  • For questions call Customer Service: 888-917-6188
  • Your Money Back Guarantee may be processed faster if you call the above toll free phone number with your receipt and product in hand.
  • Lot number is required for all of our products. Lot number can be found on the bottom of the package, bottle or can.